Site Service Report Powerlouvre For Site Services NOT involving Powerlouvre Windows, please use the Site Service Report page. Select Value Breezway Australia Breezway Malaysia Breezway North America Site Service Ticket Number* Please enter the Site Service Ticket Number including the ‘TT’ prefix and the 4-digit number without any spaces. 12345 Select Value Anodising Marks ASM/BDM Sample Apptivate Fault Architect Sample Area Manager Error ASM/BDM Error Broken Handle Broken Keylock Casing Builder Sample Clip Colour Incorrect Clip Failure Customer Issue Customer Service Error Display Home Sample Dualair Manufacturing Dualair Operation Gaps in Window Glass Chipped Scratched Glass Colour Problem Glass Defect Handle Operation Stiff Incorrect Colour Incorrect Glass Colour Incorrect Handle Incorrect Handle Side Incorrect Keylock Incorrect Operation Incorrect Product Incorrect Size Incorrectly Manufactured Keylock Barrel Broken Keylock Not Working Correctly Leaking Line Item Added Line Item Cancelled Line Item Change Lost in Transit Material Missing Material out of Spec MK2 Keylock Issue Order Cancelled Order On Hold Paint Failure Corrosion Paint Problem Paint Scratched PCB Issue Powerlouvre Issue Project Sample Quote Error Remote Control Issue Ship List Change Showroom Sample System Error Timber Blade Split Transformer Issue Transit Damage (Local) Transit Damage (Non Local) Select Value Low Normal High Urgent Date Service Completed * (dd-mm-yyyy) Service Reason Identified On Site * Select Value Anodising Marks ASM/BDM Sample Apptivate Fault Architect Sample Area Manager Error ASM/BDM Error Broken Handle Broken Keylock Casing Builder Sample Clip Colour Incorrect Clip Failure Customer Issue Customer Service Error Display Home Sample Gaps in Window Glass Chipped Scratched Glass Colour Problem Glass Defect Handle Operation Stiff Incorrect Colour Incorrect Glass Colour Incorrect Handle Incorrect Handle Side Incorrect Keylock Incorrect Operation Incorrect Product Incorrect Size Incorrectly Manufactured Keylock Barrel Broken Keylock Not Working Correctly Leaking Line Item Added Line Item Cancelled Line Item Change Lost in Transit Material Missing Materials out of Spec MK2 Keylock Issue Order Cancelled Order On Hold Paint Failure Corrosion Paint Problem Paint Scratched PCB Issue Powerlouvre Issue Project Sample Quote Error Remote Control Issue Ship List Change Showroom Sample System Error Timber Blade Split Transformer Issue Transit Damage (Local) Transit Damage (Non Local) Details Of Cause * Actions Taken To Resolve Issues * Hours Spent On Site * Select Value 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Powerlouvre Fault * Select Value Wiring Connections Motor PCB Transformer Controller Receiver Mechanical Component Powerlouvre Fault Comments * Motor Damage* Selection of multiple options is possible by holding down the Ctrl Key on a PC or the Command key on a Mac. Gearbox Limit Switch Louvre Gallery No Visible Damage Quantity of PCBs Affected * Any Signs Of PCB Overheating? * Select Value Yes No ID Numbers of Affected PCBs * Control Method * Select Value Apptivate Control Unit Momentary bell press switches Latching switches Building Management System Fire System Other Control Method Comments * Power Supply Type * Select Value Breezway Transformer - single Breezway Transformer - multiple with outputs combined Other Transformer - single Other Transformer - multiple with outputs combined Battery Backup System Power Supply Rating (amps) * Quantity of Motors Powered By Same Transformer * Assumed Cause Of Failure * Select Value Faulty product Insufficient power Installation issues Issues during operation Additional Powerlouvre Comments * important After submitting please wait for the confirmation page.
