Care, Maintenance & Warranty

Care and Maintenance of your Breezway louvres will keep them looking good and increase the life of the product. See also warranty. Regular maintenance is also a condition of the Breezway Warranty. More regular maintenance will be required in harsh environments such as coastal locations.

Aluminium

To reduce weathering, maintain the surface finish with regular cleaning every 3 months or more often in aggressive coastal or industrial environments.

  • Gently brush or hose away loose deposits.
  • Clean with a sponge or soft brush, mild detergent, and warm water. Avoid cleaning agents with a caustic base, abrasive materials or harsh chemicals.
  • Rinse with clean water and dry with a chamois (optional).
  • Apply a non-abrasive car polish to maintain the lustre of the finish (optional).

Plastic

Use a neutral cleaning agent like car wash (without wax/polymer) or mild furniture polish to clean plastic components. Avoid acidic or alkaline solutions like vinegar, detergents, and glass cleaners.

Glass

Install Breezway Low E glass blades with the coated side to the inside of the building.

Use clean, lint-free cloths and mild, non-abrasive detergents (or 1 part vinegar to 10 parts water) to clean glass blades every 3 months or more often in aggressive coastal or industrial environments.

To remove fingerprints from satina glass blades, use a 10% isopropanol detergent (e.g. Windex Original) and lint-free paper towel. Change the surface of the paper towel frequently to avoid spreading fingerprints.

Timber

Finish all timber blade surfaces with an exterior-grade sealant to prevent movement and colour variations. The sealant should be non-tacky or abrasion-resistant to avoid blades sticking together when closed. Follow sealant manufacturer’s instructions for reapplication to prevent weathering and maintain the product warranty. Dark colours may cause timber movement.

Louvre Components

Internal louvre operating mechanisms are pre-lubricated with clear lubricant before assembly and should last the life of the window under normal conditions.

Inspection of louvre components is recommended at the time of installation and at yearly intervals, or more frequently if based on environmental conditions.

  • Inspect all screw fixings for firmness.
  • Ensure all Stronghold System pins (if present) are firmly clicked in place.
  • Check louvre clips for any degradation over time.
  • Check blades are firmly and safely positioned in the clips.
  • Ensure all blades operate freely.
  • Ensure seals are in place and clean.
  • The Powerlouvre System should be operated at least once per month.

Keylocks

The keylock has been designed to be maintenance-free however if the lock mechanism suffers damage or the lock barrel needs to be replaced, please contact the window fabricator that supplied the louvre.

Warranty

Subject to the Warranty Claim Procedure, Breezway warrants the goods supplied to be free of defects arising from faulty workmanship or materials for a period of up to ten (10) years on frames, seven (7) years on louvre moving parts, and three (3) years on electronic components from the date of purchase and guarantees that services will be rendered with due care and skill.

After Sales Service

Breezway has a friendly Sales Team available on +617 3847 0500 or aftersales@breezway.com.au to answer all your enquiries and offer after sales support when you need it. For after sales service requests, please contact your local Breezway Supplier.

Service Providers

For Breezway Louvres outside of the warranty, paid services and repairs are available through the following recommended suppliers.

StateRegionBusiness NameContact PersonAddressOffice PhoneMobileEmailService Territory
QLDSouth East
Queensland
Breezway Keith Chaston35 Cambridge St,
Coorparoo
QLD 4151
07 3847 05000407 063 710Keith.Chaston@breezway.com.auSEQ Greater -
Coff Habour
Cory Watson0497 963 436Cory.Watson@breezway.com.au
South East
Queensland
Out of Warrenty
Services
Central Glass
and Aluminium
Andy 29 Blanck St,
Ormeau
QLD 4208
07 38076240management@centralglass.net.auSEQ
Superior Glass
Brisbane
241 Leitchs Rd,
Brendale
QLD 4500
07 3353 1588sales@superiorglass.com.auSEQ
FNQFar North
Queensland
BonlecJay
(Townsville)
66 Gorden St,
Garbutt,
Townsville
QLD 4814
07 4759 24440419 798 820jaym@bonlec.com.auTownsville -
Powerlouvre
Systems
Roger Knight
(Cairns)
1/78 Fearnley St,
Portsmith
QLD 4870
07 4051 82440409 616 507rogerk@bonlec.com.auCairns Greater -
Powerlouvre
Systems
Service Department:
Sharon (Cairns)
Cairnscnsadmin@bonlec.com.auCairns Greater -
Powerlouvre
Systems
J & R
Refrigeration
Joshua Cristante
(Cairns)
26 Donaldson St,
Manunda
Qld 4870
07 4081 2900accounts@jandrrefrigeration.com.auPalm Cove -
Gordonvale
NSWSydneyAlexandria
Constructions
Paul Meek
(Sydney)
187 Lawrence St,
Alexandria
NSW 2015
0423 056 120paulmeek187@gmail.comSydney Greater -
Wollongong
1-19 Booth St,
Camperdown
NSW 2050
NSWTrend Windows -
Girraween
John Sheerhan44/52 Mandoon Rd,
Girraween
NSW 2145
0401 691 040john.Sheerhan@trendwindows.com.auMaitland -
Orange - Sanctuary
Point
SydneyHoverco
Building Services
Aaron Stewart
(Northern Beaches)
3A 84A
Old Pittwater Rd,
Brookvale
NSW 2100
0449 136 405info@seabreezewindows.com.auSydney
Northern
Region
Central CoastCrossley
Maintenance Services
Craig Crossley
(NSW Central Coast)
47 Popplewell Rd,
Fern Bay
NSW 2295
0408 170 328craigcrossley@outlook.comPort Macquarie -
Hardy's Bay
Byron BayP&M Kerridge
(Window Spares)
Peter KerridgeByron Bay 0412 759 294info@prwindowspares.com.auNSW
Northern
Rivers Region
SASouth AustraliaSmart Tormax
SA Pty Ltd
Brad Reseigh -
Gavin (Adelaide)
Unit 1/4 West
Thebarton Rd,
Thebarton
SA 5031
08 8351 9868 0418 826 616Brad.Reseigh@tormax.com.auAdelaide greater -
Murray Bridge
Renee Russellservice-sa@tormax.com.au
ACTCanberraGSR ContractingGrant Ross 10 Pryce St,
Berridale
NSW 2628
0404 100 591gsrcontracting@hotmail.comCanberra All
& NSW Southern
Regions
WANorthern
Western
Australia
Glass Co Kimberley20 Archer St,
Minyirr
WA 6725
08 9192 2168
Southern
Western
Australia
Loucon
(Clark Agencies)
Andrew Clark
(Perth)
0418 918 009clarkagencies@yahoo.com.auSouth West
WA Region
VICVictoriaRMANDCO Lenny
(Paul Henry)
17 Ramage St,
Bayswater
Melbourne
VIC 3153
0448 888 309P.henry@rmandco.com.auVictoria
& Tasmania
Wendy Wills
(Office)
1300 762 391 sales@rmandco.com.au
NTDarwinBreezway Brad Mead1B/10 Cato St,
Winnellie
NT 0821
0433 671 313brad.mead@breezway.com.auDarwin
& Surrounds
NZNew Zealand Nicks Components
& Accessories
Tony Davies56 Forge Rd,
Silverdale
0932
+64 9 426 6862+64 27 221 1101tony@nicks.net.nzNew Zealand
& Pacific Islands