Care, Maintenance & Warranty

Care and Maintenance of your Breezway louvres will keep them looking good and increase the life of the product. See also warranty. Regular maintenance is also a condition of the Breezway Warranty. More regular maintenance will be required in harsh environments such as coastal locations.

Aluminium

To reduce weathering, maintain the surface finish with regular cleaning every 3 months or more often in aggressive coastal or industrial environments.

  • Gently brush or hose away loose deposits.
  • Clean with a sponge or soft brush, mild detergent, and warm water. Avoid cleaning agents with a caustic base, abrasive materials or harsh chemicals.
  • Rinse with clean water and dry with a chamois (optional).
  • Apply a non-abrasive car polish to maintain the lustre of the finish (optional).

Plastic

Use a neutral cleaning agent like car wash (without wax/polymer) or mild furniture polish to clean plastic components. Avoid acidic or alkaline solutions like vinegar, detergents, and glass cleaners.

Glass

Install Breezway Low E glass blades with the coated side to the inside of the building.

Use clean, lint-free cloths and mild, non-abrasive detergents (or 1 part vinegar to 10 parts water) to clean glass blades every 3 months or more often in aggressive coastal or industrial environments.

To remove fingerprints from satina glass blades, use a 10% isopropanol detergent (e.g. Windex Original) and lint-free paper towel. Change the surface of the paper towel frequently to avoid spreading fingerprints.

Timber

Finish all timber blade surfaces with an exterior-grade sealant to prevent movement and colour variations. The sealant should be non-tacky or abrasion-resistant to avoid blades sticking together when closed. Follow sealant manufacturer’s instructions for reapplication to prevent weathering and maintain the product warranty. Dark colours may cause timber movement.

Louvre Components

Internal louvre operating mechanisms are pre-lubricated with clear lubricant before assembly and should last the life of the window under normal conditions.

Inspection of louvre components is recommended at the time of installation and at yearly intervals, or more frequently if based on environmental conditions.

  • Inspect all screw fixings for firmness.
  • Ensure all Stronghold System pins (if present) are firmly clicked in place.
  • Check louvre clips for any degradation over time.
  • Check blades are firmly and safely positioned in the clips.
  • Ensure all blades operate freely.
  • Ensure seals are in place and clean.
  • The Powerlouvre System should be operated at least once per month.

Keylocks

The keylock has been designed to be maintenance-free however if the lock mechanism suffers damage or the lock barrel needs to be replaced, please contact the window fabricator that supplied the louvre.

Warranty

Subject to the Warranty Claim Procedure, Breezway warrants the goods supplied to be free of defects arising from faulty workmanship or materials for a period of up to ten (10) years on frames, seven (7) years on louvre moving parts, and three (3) years on electronic components from the date of purchase and guarantees that services will be rendered with due care and skill.

After Sales Service

Breezway has a friendly Sales Team available on +617 3847 0500 or aftersales@breezway.com.au to answer all your enquiries and offer after sales support when you need it. For after sales service requests, please contact your local Breezway Supplier.

Service Providers

For Breezway Louvres outside of the warranty, paid services and repairs are available through the following recommended suppliers.

RegionBusiness NameAddressWebsiteContact PersonPhoneEmail
BrisbaneBreezway 35 Cambridge St, Coorparoo QLD 4151BreezwayBen Smith-Clarke07 3847 0500Ben.Smith-Clarke@breezway.com.au
CairnsFNQ Glass ServicesFNQ Glass Services FacebookEddie Graham0457 418 841sales@fnqglassservices.com
CairnsJ & R Refrigeration 26 Donaldson St, Manunda Qld 4870 J & R RefrigerationJoshua Cristante07 4081 2900accounts@jandrrefrigeration.com.au
SydneyLouvre Windows Sydney556 Parramatta Rd, Petersham NSW 2049Louvre Windows SydneyAnthony Russel, Daniel Russel02 8091 6899sales@louvrewindows.sydney
Newcastle and Port StephensSJD Design and ConstructSJD Design and Construct FacebookSteve Horton0491 129 346sjhorton@hotmail.com.au
Mid North Coast to Central Coast NSW, Greater Newcastle, Macquarie Lakes, Forster and Port StephensCrossley Maintenance ServicesCraig Crossley0408 170 328craigcrossley@outlook.com
Byron BayP&M Kerridge (Window Spares)P&M KerridgePeter Kerridge0412 759 294info@prwindowspares.com.au
AdelaideSmart Tormax SA Pty LtdUnit 1/4 West Thebarton Rd, Thebarton SA 5031Smart Tormax SA Pty LtdBrad Reseigh - Gavin08 8351 9868brad.reseigh@tormax-sa.com.au
ACT, Snowy Mountains, NSW Far South CoastGSR ContractingGrant Ross0404 100 591gsrcontracting@hotmail.com
BroomeGlass Co Kimberley20 Archer St, Minyirr WA 6725Glass Co Kimberley08 9192 2168
PerthLoucon (Clark Agencies)1/18 Colin Jamieson Dr, Welshpool WA 6106Andrew Clark0418 918 009clarkagencies@yahoo.com.au
MelbourneRMANDCO17 Ramage St, Bayswater Melbourne VIC 3153RMANDCO Lenny (Paul) Henry0448 888 309P.henry@rmandco.com.au
DarwinBreezway1B/10 Cato Street, Winnellie NT 0821BreezwayBrad Mead0433 671 313brad.mead@breezway.com.au